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​'Policies and Frequently asked Questions

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We want your travel experience to feel simple, stress-free, and exciting from start to finish. Below are answers to some of our most common questions.

Are you hiring?

Yes, we are always open to welcoming passionate and driven individuals to our team.

We offer internship opportunities for college credit during the Fall, Spring, and summer semesters. These positions are ideal for students studying marketing, business, or related fields who are looking to gain real-world experience in the travel and hospitality industry.

Do you provide refunds?

At this time, we do not offer refunds or transfer funds. All reservations are confirmed only after agreeing to our Terms and Conditions.

To give you peace of mind, we strongly recommend purchasing travel insurance to protect your investment.

Do I have to make a payment every month?

We encourage all travelers to stay on track by making monthly payments toward their trip.

If you experience any difficulty making a payment, please reach out to us—we’re here to support you. Open communication goes a long way.

Please note reservations with no payment or communication for 60 days will be automatically canceled.

What happens after I make my reservation?

Once your reservation is confirmed, you will receive a detailed account summary outlining your payment plan.

For your convenience, monthly payments are automatically scheduled using your card on file. You may also choose to turn off automatic billing and make payments manually if you prefer.

When will I receive my itinerary?

Your full travel itinerary will be delivered via email approximately 30 days prior to your trip or event.

This ensures you have all the details you need to prepare, plan, and get excited for your experience.

We’re Here for You

At the heart of everything we do is connection, care, and creating unforgettable experiences. If you have any additional questions, don’t hesitate to reach out—we’re always happy to help..